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Privacy Policy

Effective Date: November 20, 2024

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Information We Collect

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website and when you register for SMS communications.

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We may collect the following types of personal information from you:

  • Contact Information: Your name, email address, phone number, and mailing address.

  • Additional Information: Any other information you provide us via forms, surveys, or communications.

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How We Collect Your Information

We collect your information through various methods, including:

  • Website Forms: When you fill out an application or contact us forms on our website.

  • Email Communications: Information you provide us in emails or newsletters.

  • In-Person Interactions: Data collected during events or phone calls.

 

Purpose of Information Collection

We collect and use your information for the following purposes:

  • Service Delivery: To provide in-home support services or to schedule and confirm appointments.

  • Communication: To send you updates regarding a submitted application or contact us form, or to respond to a request made via email.

  • Customer Support: To respond to inquiries and provide assistance.

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Information Sharing 

We do not share or sell your personal information to third parties for promotional purposes.

Specifically:

  • No Third-Party Marketing: Customer information is never shared with third parties or affiliates for marketing or promotional purposes.

  • Legitimate Business Purposes: We may share your information with trusted partners for essential business operations, such as shipping, payroll, scheduling or customer support. 

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Opt-Out Instructions

You can opt out of receiving SMS communications at any time by:

  • Replying "STOP" or "UNSUBSCRIBE" to any SMS message you receive from us.

 

Accessing and Updating Your Information

If you have questions about your information or wish to request changes, please contact us at:

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Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

 

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes your acceptance of the new policy.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

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